Frequently Asked Questions
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Yes. Foreign crew working aboard a superyacht in Australian waters need the correct visa before they arrive. The two main options are the Subclass 400 and the Subclass 408, and which one suits depends on the length of the visit and the nature of the work. We assess each crew list and sort the right pathway for your situation.
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Absolutely — it's one of the things we do most. We prepare and lodge crew visa applications, keep an eye on processing times, and flag anything that might affect approval early, so there are no surprises before arrival.
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Every foreign-flagged vessel must clear in with the Australian Border Force (ABF) on arrival, with the right paperwork lodged in advance. We coordinate the whole process — arrival reporting, customs formalities and liaison with ABF — at all major ports including Cairns, Brisbane, the Gold Coast, the Whitsundays, Sydney and Darwin.
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Yes! We handle both side by side as part of a single, coordinated arrival. That's exactly the kind of end-to-end support we provide for yachts cruising Australian waters.
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Australia has some of the strictest biosecurity rules in the world, designed to protect its ecosystems from pests, disease and contamination. Visiting yachts must declare and have certain items inspected on arrival, and waste, food and ballast are all subject to regulation. We prepare your vessel and crew for what's required so the process is smooth.
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Yes, bunkering is one of our core services. We hold established trade accounts with all major fuel suppliers in Australia and can arrange delivery by truck, bowser or barge to any destination in the country, based on what suits your vessel and itinerary.
If your vessel is departing Australian waters imminently, we can supply fuel completely GST and duty-free, subject to conditions. We'll confirm what applies to your departure and handle the paperwork so you get the saving you're entitled to.
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Yes we handle marina bookings and berthing enquiries on your behalf right around the country. We have a thorough working knowledge of superyacht facilities, anchorages and maintenance yards nationwide, so we can match you to the right spot for your vessel and itinerary and sort the booking for you.